About Us
Contact us to request a Quote or a FREE measure and quotation appointment
About Us
Providing a superior choice of Domestic or Commercial flooring across Suffolk including: Carpet, Vinyl, Laminate, Luxury Vinyl Tiles, safety grade flooring, Remnants, Accessories and entrance matting.
Visit one of our two showrooms in Ipswich or Stowmarket to see our wide range of domestic or commercial flooring. Alternatively, our mobile showroom can come to you.
We have accounts with all leading flooring suppliers including British made carpets.
Our Services
We are a Family run company focused on offering all our customers a trustworthy, reliable and quality service.
A huge range of carpets, and flooring to suit all budgets and areas. All carpet fitted with 9 mm HD PU Foam Underlay and grippers as standard.
We cater for all types of domestic or commercial clients including Households, Businesses, Landlords, Charities and Councils.
What we do?
How we do it?
When we do it?
"Wow! We have just had our Annexe Carpeted by Hicks Carpets, and it looks lovely and such a great service. Would always recommend them. Thank you X"
Frequently Asked Questions
Here are some answers to the questions we receive the most about our services.
If we missed anything, please do not hesitate to contact us. We’ll be happy to help
What are the different types of carpet fibres?
Carpet fibres can be wool, polypropylene, nylon, or a blend. Each type of carpet is made in a slightly different way to create its distinctive look and feel (what we call the pile). The main types of carpet are Saxony, Twist, Woven, Loop (also called Berber), and Velvet.
What carpet is best for heavy traffic?
What carpet underlay do you use?
We only use a 9 mm PU foam underlay as standard. Other specialist underlay may be needed if you have underfloor heating.
How do I measure my stairs for carpet?
What kind of carpet lasts the longest?
This depends on many factors, for example how regularly its cleaned, the type of carpet, the area it’s fitted in the house. It is true to say that spending the extra few pounds on an excellent dense short pile carpet will give you longer wear.
Can a vinyl floor be laid on top of floorboards
A felt back vinyl can be laid over floorboards as long as there are no big gaps between the floorboards, as these will eventually show through. If your floorboards have gaps or are uneven, your floor can be fitted with flooring grade ply beforehand, which will extend the life of the vinyl.
What is the best type of flooring for my kitchen?
As there is a higher chance of a water leak in a kitchen, either sheet vinyl or luxury vinyl tiles (LVT) are the best type of flooring for your kitchen.
Do you provide a free measuring service?
Yes, we offer a no obligation free measuring service from both our Ipswich and Stowmarket shops where both of our estimators have many years of experience. We can also bring a variety of samples for you to choose your flooring in your own home.
Will you dispose of my old carpet?
Yes, we offer an uplift and disposal service which we charge for and can also move items of furniture on request.
We also endeavour to hoover after we have fitted your carpet.
Vinyl sheet vs Luxury Vinyl Tiles
These are entirely different products with their own distinct advantages. With a sheet vinyl as it is one complete sheet with no gaps, so nothing can leak through it causing damage to the subfloor. LVT comes in planks or tiles, but is extremely hard wearing and suitable for all areas. Another main difference is cost, as LVT because of its wear qualities is probably twice the price of a sheet vinyl.
Does laminate flooring need underlay?
Yes, it does, and we only use a DPM underlay underneath laminate as standard.